LEGAL

Right of Withdrawal

RIGHT OF WITHDRAWAL

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, took possession of the last item.

To exercise your right of withdrawal, you must inform us (Match d' Parfüm, Adolf-Miersch-Straße 44, 60528 Frankfurt, Email: support@matchparfuem.de) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form for this purpose, but it is not mandatory.

CONSEQUENCES

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract.

We may refuse reimbursement until we have received the goods back or until you have provided proof that you have sent back the goods, whichever is the earlier.

You must send back or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct cost of returning the goods.

EXCLUSION

Expiry / exclusion of the right of withdrawal

The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer.

For reasons of health protection and hygiene, the right of withdrawal expires for sealed goods that are not suitable for return for reasons of health protection or hygiene and whose seal has been removed after delivery. This applies in particular to perfumes and cosmetic products once they have been opened or sprayed.

MODEL FORM

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To Match d' Parfüm, Adolf-Miersch-Straße 44, 60528 Frankfurt, Email: support@matchparfuem.de:

  • I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*): ____________________
  • Ordered on (*) / received on (*): ____________________
  • Name of consumer(s): ____________________
  • Address of consumer(s): ____________________
  • Date: ____________________ Signature of consumer(s) (only if notified on paper)
  • (*) Delete as appropriate.